Post by account_disabled on Mar 11, 2024 0:50:24 GMT -6
Retaining participant loyalty is the desire of many event organizers and this action can be summarized in two words: satisfaction and communication .
This desire arises because it is a way of guaranteeing presence in other editions. This way, you can increase your sales and even bring greater visibility to the event.
Since, if participants enjoy the experience, there is a high probability of recommending it to other people spontaneously, as organic marketing.
According to Philip Kotler, one of the greatest experts in Marketing, acquiring a new customer costs 5 to 7 times more than retaining old ones.
Furthermore, with the ease of Czech Republic Mobile Number List communication we currently have, it is much simpler to maintain contact with them, whether through social networks, email or other alternatives.
Within the market, attitudes that aim for a good trajectory, experience and loyalty are called Customer Success .
-> Understand Customer Success and learn 5 tips to improve your participant’s experience!
With this in mind, we developed this blogpost with 4 important points to use communication in the right way and retain your participant. Shall we check it out?
How do I retain participants at my event?
Loyalty goes far beyond the moment of the event, but rather how you conduct communication before, during and after. This is because monitoring is essential to ensure satisfaction at all stages.
In other words, the experience should be your biggest concern when it comes to impacting the participant.
But, first of all, it is essential to have a prepared and aligned team , as well as clear language , ensuring that everything goes as planned in each of the strategies indicated in this text.
This desire arises because it is a way of guaranteeing presence in other editions. This way, you can increase your sales and even bring greater visibility to the event.
Since, if participants enjoy the experience, there is a high probability of recommending it to other people spontaneously, as organic marketing.
According to Philip Kotler, one of the greatest experts in Marketing, acquiring a new customer costs 5 to 7 times more than retaining old ones.
Furthermore, with the ease of Czech Republic Mobile Number List communication we currently have, it is much simpler to maintain contact with them, whether through social networks, email or other alternatives.
Within the market, attitudes that aim for a good trajectory, experience and loyalty are called Customer Success .
-> Understand Customer Success and learn 5 tips to improve your participant’s experience!
With this in mind, we developed this blogpost with 4 important points to use communication in the right way and retain your participant. Shall we check it out?
How do I retain participants at my event?
Loyalty goes far beyond the moment of the event, but rather how you conduct communication before, during and after. This is because monitoring is essential to ensure satisfaction at all stages.
In other words, the experience should be your biggest concern when it comes to impacting the participant.
But, first of all, it is essential to have a prepared and aligned team , as well as clear language , ensuring that everything goes as planned in each of the strategies indicated in this text.